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Saeco Espresso Machines Vs. Gaggia Espresso Machines - Which Should You Choose?

Here at I get a lot of questions from readers about specific models of espresso machines. People often ask me if X espresso machine is a good one. Usually I can just point them towards the review I've written on the specific model in question, but sometimes it's a bit more complicated, especially when it comes to Saeco vs. Gaggia espresso machines.

What Exactly Is The Controversy?

Most people don't realize that Saeco owns Gaggia. They used to be two completely separate companies, but several years ago Saeco bought out Gaggia completely. Obviously they still produce Gaggia machines, but at the same time they continue to produce their own brand of Saeco espresso makers.

That can lead to a little confusion for many people, and it also begs the question: Should you buy a Saeco espresso maker or a Gaggia espresso maker?

It's a good question! Here's my take on it...

Saeco has been around for a long time and they produce a number of decent machines. In fact, I review several of them here on the site, and you can read the in-depth reviews by following the links at the bottom of the page or by clicking the "Saeco" link on the menu to the right.

On the other hand, Gaggia is a staple. They're one of the most well-known and widely respected espresso machines on the market today. And to be perfectly frank, they have a TON of different models to choose from.

Saeco doesn't have many models branded with the Saeco name any more, and it seems like there are more Gaggia machines to choose from then a person could even comprehend in a lifetime!

Does It Really Matter Though? Aren't They All Made By The Same Company Anyway?

It's true that the same company is making both brands of machines, and you'd think that the machines would therefore be comparable. Unfortunately that doesn't really seem to be the case here. Gaggia machines are thought to be much more solid machines than Saeco.

I don't really know why that is, but it does seem to hold true.

Also, I've read reports that customer support for Saeco machines isn't the best in the industry, but customer support for Gaggia machines seems to be just fine.

That makes absolutely no sense to me, and the only thing that I can think of is that they are operating two separate divisions of customer support, one for Saeco and one for Gaggia, and the company is clearly spending more money and resources to keep the Gaggia support team better run.

Think about it...The company sells a ton of Gaggia machines, it makes sense that their support department would be larger and better run. The number of Saeco machines seems to be dwindling over time, making me think that the company doesn't see that division as a priority.

That may be complete conjecture on my part, but that's my take.

So What's The Bottom Line?

If you've got your eye set on a Saeco espresso maker, you're probably ok. Check to see if I've written a review on it to make sure there are no glaring red flags, but chances are you'll be ok.

If, on the other hand, you aren't set in stone on a specific Saeco machine, then start your search with Gaggia and don't even bother looking into Saeco.

There are so many Gaggia machines to choose from that chances are you'll find what you're looking for there. And since they seem to offer better support and a slightly higher quality of machine, I suggest you stick with them over "Saeco".

At least that's how I see it right now!

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